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I hate customer service people who think that giving good service means kissing endless ass to the person they're dealing with while everyone behind them stands in line for ages growing grey hair of their asses. Today I waited in line at a customer service desk for 25 minutes while the clerk obliviously pissed around with some demanding old bitch. I understand that some people are demanding and hard to deal with, but please move their ass along or call in reinforcements. Christ, I just needed to do a simple exchange that took less than a minute. It will be a cold day in hell before I shop at that store again. Guess leaving people to stand in line forever isn't such a good customer service move after all. Aug 17 8:30 PM MST